Payment Processing
We use PayPal as our payment gateway to handle credit card, debit card, and other online transactions. All payment information you enter at checkout is processed and stored through PayPal’s secure, encrypted services to safeguard your data privacy and security.
For detailed information on how PayPal collects, uses, and protects your personal data, please see the PayPal Privacy Statement.
Introduction
Eostart (HongKong) Limited operates xkskdunjakke.com, an online retail store that sells women’s clothing. This Privacy Policy explains the personal information that Eostart (HongKong) Limited collects through xkskdunjakke.com, the reasons that information is collected, the parties with whom it is shared, and the choices available to customers. This Privacy Policy applies to every visitor, registered account holder, and purchaser who interacts with xkskdunjakke.com. Reading this Privacy Policy before submitting personal information is recommended, and using xkskdunjakke.com confirms acceptance of the practices described in this document.
Information Collected Directly From Customers
Eostart (HongKong) Limited collects the information a customer submits when creating an account, placing an order, joining a mailing list, or contacting customer support. The collected details are the customer’s full name, email address, shipping address, billing address, telephone number, account password, order history, saved size preferences, and the full content of messages sent to [email protected]. Body measurements are collected when a customer requests personalized fit guidance. Photographs and written reviews are collected when a customer submits them for publication on xkskdunjakke.com. Providing this information is required to complete a purchase and to receive order confirmations and delivery updates.
Payment Information
Every payment transaction on xkskdunjakke.com is processed by a third-party payment gateway. Eostart (HongKong) Limited does not collect, store, or process full credit card numbers, card expiration dates, or card security codes. Card details are entered directly into the payment gateway interface, and those details never reach the servers of Eostart (HongKong) Limited. Eostart (HongKong) Limited receives only a transaction confirmation, a truncated reference identifier, the order amount, the currency, and the payment status. Retaining payment card data is not a practice of Eostart (HongKong) Limited, and stored card data cannot be accessed by Eostart (HongKong) Limited.
Information Collected Automatically
Eostart (HongKong) Limited automatically records the Internet Protocol address, browser type and version, device type, operating system, referring web address, pages viewed, time spent on each page, items added to a shopping cart, and the general geographic region associated with an Internet Protocol address. This technical data is recorded through server logs and analytics tools and is used to measure site performance, detect fraudulent activity, and improve the shopping experience.
Cookies and Similar Technologies
xkskdunjakke.com uses cookies and similar tracking technologies. Strictly necessary cookies keep items in a shopping cart, maintain a logged-in session, and secure the checkout process. Performance cookies record how visitors move through xkskdunjakke.com and identify pages that load slowly. Functional cookies remember language selection, currency selection, and previously viewed garments. Advertising cookies measure the effectiveness of marketing campaigns. Cookie preferences are managed through browser settings, and disabling cookies prevents the shopping cart and the checkout process from functioning.
How Information Is Used
Personal information is used to process and ship orders, issue refunds, respond to customer inquiries, operate account features, send order confirmations and delivery notifications, deliver marketing messages to subscribers, verify identity, prevent fraudulent transactions, comply with tax and accounting obligations, and analyze the performance of xkskdunjakke.com. Marketing messages are sent only to customers who have opted in, and every marketing message contains an unsubscribe link.
How Information Is Shared
Personal information is shared with payment gateways, shipping carriers, email delivery platforms, analytics providers, fraud prevention services, and information technology support providers. Each of these parties receives only the information required to perform its function. Personal information is disclosed to government authorities when a valid legal request is received. If Eostart (HongKong) Limited is involved in a merger or acquisition, customer information is transferred as part of that transaction. Eostart (HongKong) Limited does not sell personal information to third parties.
Data Retention
Account information is retained for as long as the account remains open. Order records are retained for the period required by tax and accounting law. Marketing contact details are retained until consent is withdrawn. Information that is no longer required is deleted or anonymized.
Customer Rights
Customers hold the right to request access to personal information, request correction of inaccurate details, request deletion of personal information, object to processing, and withdraw consent for marketing. Requests are submitted to [email protected] and receive a response within the period required by applicable law.
Data Security
Personal information is protected with encryption during transmission, access controls that limit employee access, secure storage systems, and regular security reviews. No transmission method is completely secure, and customers are encouraged to protect account passwords.
Children’s Privacy
xkskdunjakke.com is not directed to children. Personal information from children under the age of sixteen is not knowingly collected. A parent or guardian who believes that a child has submitted personal information contacts [email protected] to request deletion.
International Data Transfers
Personal information is stored and processed in countries other than the customer’s country of residence. Transfers are carried out with contractual safeguards that require the receiving party to protect personal information to the standard described in this Privacy Policy.
Third-Party Websites
xkskdunjakke.com contains links to websites operated by other parties. Eostart (HongKong) Limited does not control those websites and is not responsible for their privacy practices. Reviewing the privacy policy of every linked website before submitting personal information is recommended.
Changes to This Privacy Policy
Eostart (HongKong) Limited updates this Privacy Policy when practices, legal requirements, or services change. The current version is always published on xkskdunjakke.com, and continued use of xkskdunjakke.com after publication confirms acceptance of the revised version.
Contact Information
Questions about this Privacy Policy are directed to Eostart (HongKong) Limited at [email protected], by telephone at +852 4663 4710, or by mail at RM 509, 5/F, THE CLOUD, 111 TUNG CHAU STREET, TAI KOK TSUI HONG KONG.
